Overnight On-Call Guest Services (Part-Time)

ESA Management, LLC; Saint Peters (MO); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering скидки

Job summary

Extended Stay America in St. Louis / St. Peters is seeking a part-time overnight on-call associate to support lobby services.

The role includes guest check-ins/check-outs, key control, and responding to after-hours needs. Housing is provided for on-site lodging and access to hotel systems will be required. Responsibilities include assuring courtesy and quality, logging activities, and coordinating with maintenance and safety teams as needed.

Qualifications

• High school diploma or GED or equivalent experience.
• Ability to log events and prepare routine correspondence.
• Ability to operate the hotel mobile phone.
• Must be proficient in reading and speaking English.
• Strong written and verbal communication skills.

Responsibilities

• Perform on-call overnight duties to support hotel operations.
• Attend to guests during check-ins/check-outs and related needs.
• Maintain control of hotel keys and logging keys in/out.
• Provide directions and information about property amenities and local areas.
• Log events and post payments to guest folios when needed.

Skills

Document interpretation

English speaking

Computer skills

Oral and written communication

Customer service

Time management

Problem solving

math and data handling

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Hotel PMS system

Job description

Extended Stay America in St. Louis / St. Peters is seeking a part-time overnight on-call associate to support lobby services.

The role includes guest check-ins/check-outs, key control, and responding to after-hours needs. Housing is provided for on-site lodging and access to hotel systems will be required. Responsibilities include assuring courtesy and quality, logging activities, and coordinating with maintenance and safety teams as needed.