Overnight Member Services Specialist

First National Bankers Bank; Springboro (OH); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Résumé du poste

Planet Fitness seeks a motivated Member Services Representative for an Overnight, full-time role. You will greet members, assist with sign-ups, manage front desk tasks, and ensure a clean, welcoming environment that reflects our Judgement Free Zone culture.

Responsibilities include handling inquiries, processing memberships and payments, and promoting current specials. Bilingual EN/ES is encouraged; on-site presence is required.

Qualifications

• Must be 18 years or older.
• On-site work is required; no remote work.
• Bilingual English/Spanish encouraged to apply.
• Professional, upbeat attitude and strong work ethic.
• Reliable, punctual and dependable.
• Commitment to cleanliness and providing a positive member experience.
• Ability to learn and follow company policies and procedures.
• Obtain CPR/AED within required timeframes.
• Obtain Tanning Certification within required timeframes.

Responsabilités

• Greet members, guests and prospective members professionally to create a welcoming club experience.
• Assist with tours, sign-ups and information about memberships and amenities.
• Handle front desk operations including check-ins, phone calls and payments.
• Maintain club cleanliness and safety throughout the shift.
• Support members with account inquiries and billing questions.

Connaissances

Customer service

Bilingual EN/ES encouraged

Professional attitude

Reliable and punctual

POS system experience

Formation

High school diploma or equivalent

CPR/AED Certification

Tanning Certification

Outils

POS system

Description du poste

Planet Fitness seeks a motivated Member Services Representative for an Overnight, full-time role. You will greet members, assist with sign-ups, manage front desk tasks, and ensure a clean, welcoming environment that reflects our Judgement Free Zone culture.

Responsibilities include handling inquiries, processing memberships and payments, and promoting current specials. Bilingual EN/ES is encouraged; on-site presence is required.