Overnight Member Services Rep – Bilingual

First National Bankers Bank; Boise (ID); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO – Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings

Healthcare and Dependent Care Flexible

Job summary

Planet Fitness is seeking a motivated Member Services Representative to join our team. You will be the first point of contact for members and guests, handling inquiries and transactions while maintaining a clean, friendly, and "Judgement Free Zone" environment.

Responsibilities include greeting members, processing memberships and payments, answering questions, coordinating tours, and promoting current membership specials. This full-time overnight on-site role offers growth and benefits.

Qualifications

• Must be 18 years or older and able to work on-site.
• Strong customer-service orientation with a friendly, professional demeanor.
• Ability to learn and apply club cleaning practices, policies, and procedures.

Responsibilities

• Greet members and guests in a friendly, professional manner and assist with inquiries.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and manage front-desk operations.
• Maintain cleanliness and order throughout the club and assist with tours and sign-ups.

Skills

Customer service

On-site work

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness is seeking a motivated Member Services Representative to join our team. You will be the first point of contact for members and guests, handling inquiries and transactions while maintaining a clean, friendly, and "Judgement Free Zone" environment.

Responsibilities include greeting members, processing memberships and payments, answering questions, coordinating tours, and promoting current membership specials. This full-time overnight on-site role offers growth and benefits.