Overnight Member Experience & Sales Specialist

Planet Fitness; Marysville (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee perks and discounts

Job summary

Planet Fitness is hiring an Overnight Member Services Representative dedicated to delivering exceptional service in a Judgement Free Zone. You will greet members, assist with check-ins, promote the brand on the club floor, and help members on their fitness journeys with a friendly, professional approach.

The role supports full-time or part-time shifts, with responsibilities including sign-ups, information updates, and maintaining clean, safe facilities. Strong interpersonal skills are essential.

Qualifications

• Must be 18 years of age or older
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Basic computer proficiency

Responsibilities

• Greet members/guests at entry and assist with check-in.
• Promote the Judgement Free Zone and assist members on the fitness journey.
• Resolve member concerns and escalate to Club Manager as needed.
• Answer phones in a friendly manner.
• Perform membership-related tasks such as sign-ups and updates.
• Achieve or exceed individual sales goals.
• Clean and sanitize equipment and facilities regularly.
• Address maintenance or safety issues promptly.

Skills

Customer service

Communication

Punctuality

Empathy

Teamwork

Job description

Planet Fitness is hiring an Overnight Member Services Representative dedicated to delivering exceptional service in a Judgement Free Zone. You will greet members, assist with check-ins, promote the brand on the club floor, and help members on their fitness journeys with a friendly, professional approach.

The role supports full-time or part-time shifts, with responsibilities including sign-ups, information updates, and maintaining clean, safe facilities. Strong interpersonal skills are essential.