Overnight Member Services Specialist

supreme fitness group; Fullerton (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Free Black Card

Career growth opportunities

Merchandise discounts

Health benefits (medical, 401k)

Entertainment discounts

Job summary

Planet Fitness PF Supreme is seeking an Overnight Member Services Representative for our Fullerton, CA club to deliver a positive member experience during the third shift. You will handle front desk tasks, greet members, conduct tours, and resolve questions with a friendly, professional approach.

You must be 18+ with basic computer skills and an upbeat, reliable attitude. This role requires standing, walking, occasional lifting, and offers growth opportunities and a competitive benefits package.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Basic computer proficiency.
• Punctuality and reliability are essential.

Responsibilities

• Greet members and guests with a friendly, professional demeanor.
• Respond to questions and assist members, elevating issues as needed.
• Answer phones and handle front desk inquiries.
• Sign up new members and give tours of the club.
• Close the shift and prepare bank deposits for the next day.
• Maintain cleanliness and sanitize equipment and restrooms.
• Ensure club areas are safe and policy-compliant.

Skills

Customer service

Computer literacy

Communication

Punctuality

Teamwork

Education

High School diploma/GED

Job description

Planet Fitness PF Supreme is seeking an Overnight Member Services Representative for our Fullerton, CA club to deliver a positive member experience during the third shift. You will handle front desk tasks, greet members, conduct tours, and resolve questions with a friendly, professional approach.

You must be 18+ with basic computer skills and an upbeat, reliable attitude. This role requires standing, walking, occasional lifting, and offers growth opportunities and a competitive benefits package.