Overnight Member Services Specialist

Planet Fitness - Glow Brands; Danville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and 1:1

Exclusive Discounts at Outside Retail

Free Work Shirt options yearly.

Job summary

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a positive member experience, assist with check-ins, tours, and front desk duties. You will handle member questions, update accounts and help maintain a clean club environment.

The role requires a 3rd shift schedule, a high school diploma or GED, and strong communication skills with a friendly, professional demeanor.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 18 years or older.
• High School diploma or GED equivalent required.

Responsibilities

• Greet members, guests and prospective members with exceptional service.
• Handle front desk activities: answer phones, check in members, sign up new members, conduct tours.
• Update member accounts and respond to questions in a timely, professional manner.
• Maintain club cleanliness and close the shift for the day.
• Prepare bank deposits for the next business day.

Skills

Customer service

Basic computer skills

Positive attitude

Punctuality

Communication

Active listening

Diplomacy

18+ years

Education

High School diploma/GED

Job description

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a positive member experience, assist with check-ins, tours, and front desk duties. You will handle member questions, update accounts and help maintain a clean club environment.

The role requires a 3rd shift schedule, a high school diploma or GED, and strong communication skills with a friendly, professional demeanor.