Overnight Member Services Rep — Onsite & Bilingual

pfcareers

Mansfield (OH)

On-site

USD 17,000 - 21,000

Full time

6 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Free Black Card Membership

401(k) Plan

HSA/FSA

Job summary

Planet Fitness Mansfield is seeking a motivated Member Services Representative to join our team. As the first point of contact, you will deliver a friendly, professional member experience, handle inquiries, assist with tours and sign-ups, and process memberships and billing while upholding our Judgement Free Zone.

This on-site, full-time Overnight MSR requires a positive attitude, reliability, ability to pass background checks, CPR/AED and tanning certifications, and bilingual English/Spanish

Qualifications

Must be 18 years or older.
Ability to work on-site, not remote.
Positive attitude, strong work ethic and reliability.
Professional and solutions-oriented in member interactions.
CPR/AED certification within required timeframes.
Tanning certification within required timeframes.

Responsibilities

Greet members, guests and prospective members in a friendly, professional manner.
Assist with tours, sign-ups and member inquiries.
Handle front desk operations including check-ins and payments.
Maintain cleanliness and order throughout the club.
Support membership sales goals and provide excellent customer service.

Skills

Customer service

On-site work

Punctual

Professionalism

Communication

Education

High school diploma

Tools

POS system

Job description

This on-site, full-time Overnight MSR requires a positive attitude, reliability, ability to pass background checks, CPR/AED and tanning certifications, and bilingual English/Spanish

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