Overnight Member Services Associate

Planet Fitness - TG3E/CM3; Butler Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness - TG3E/CM3 is seeking a friendly Member Services Representative (MSR) to welcome members and guests and address questions about memberships and services.

You will process sign-ups, handle inquiries and payments, and support tours while maintaining a clean, safe, and welcoming club environment. This on-site role requires a professional, upbeat attitude and adherence to policies and procedures.

Qualifications

• Must be 18 years of age or older.
• Ability to work onsite; this is not a remote position.
• Obtain CPR/AED Certification within required timeframes.
• Obtain tanning certification within required timeframes.
• Submit to National Sex Offender Registry check; background checks including National Criminal Scan and County checks.
• Note: Utah E-Verify participation applies to Utah locations.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Provide information about memberships and amenities; assist with tours and sign-ups.
• Process new memberships, cancellations and payments; operate POS system.
• Follow opening and closing procedures and handle inquiries and concerns.
• Maintain cleanliness and order of the club; ensure safety of all areas.

Job description

Planet Fitness - TG3E/CM3 is seeking a friendly Member Services Representative (MSR) to welcome members and guests and address questions about memberships and services.

You will process sign-ups, handle inquiries and payments, and support tours while maintaining a clean, safe, and welcoming club environment. This on-site role requires a professional, upbeat attitude and adherence to policies and procedures.