Overnight Member Experience Specialist

Planet Fitness; Sandusky (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness is seeking a friendly Member Services Representative to join our Sandusky club on a full-time overnight schedule. You will greet members, handle memberships, process payments, tours, and inquiries while maintaining a clean, welcoming environment under the Judgement Free Zone standards.

Ideal candidates are 18+, able to work onsite, and committed to safety with CPR/AED and tanning certifications. Bilingual English/Spanish are encouraged to apply to serve a diverse member base.

Qualifications

• Must be 18 years of age or older.
• Ability to work onsite; this is not a remote position.
• Background check required incl. National Criminal Scan, National Sex Offender Registry, National Security/Terrorist Watch List and County Criminal Search.
• Obtain and maintain CPR/AED Certification within required timeframes.
• Obtain Tanning Certification within company required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, sign-ups, changes, and payments.
• Answer phones and manage front desk operations.
• Maintain cleanliness and safety throughout the club.

Skills

Customer service

On-site work

Professionalism

Punctuality

Teamwork

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a friendly Member Services Representative to join our Sandusky club on a full-time overnight schedule. You will greet members, handle memberships, process payments, tours, and inquiries while maintaining a clean, welcoming environment under the Judgement Free Zone standards.

Ideal candidates are 18+, able to work onsite, and committed to safety with CPR/AED and tanning certifications. Bilingual English/Spanish are encouraged to apply to serve a diverse member base.