Overnight Member Experience & Front Desk

Planet Fitness - Baseline Fitness; Hesperia (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

Planet Fitness - Baseline Fitness is seeking a front desk associate to deliver a positive member experience. You will greet potential members, sign up new members, provide tours, and handle front desk tasks including sign-ins and inquiries.

The role requires strong customer service and basic computer skills, with shifts consisting of 4 eight-hour periods. Physical duties include standing and lifting up to 50 lbs as needed.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a positive customer experience.
• Sign up new members and process memberships.
• Give club tours and answer questions; forward issues to Club Manager as needed.
• Maintain the front desk area, handle info calls, and assist with sign-ins and member updates.

Skills

Customer service

Communication

Job description

Planet Fitness - Baseline Fitness is seeking a front desk associate to deliver a positive member experience. You will greet potential members, sign up new members, provide tours, and handle front desk tasks including sign-ins and inquiries.

The role requires strong customer service and basic computer skills, with shifts consisting of 4 eight-hour periods. Physical duties include standing and lifting up to 50 lbs as needed.