Overnight Hotel Front Desk & Guest Care Associate

Concord Hospitality Enterprises Co.; Raleigh (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Great Benefits including medical plans

401K Retirement Program with company 4

Group Life Insurance

Disability Programs

Employee discounts

Job summary

Marriott in Raleigh, NC is seeking a Front Office professional for a full-time, on-site role. You will manage front desk operations, assist guests with check-in/out, and provide concierge services with a focus on hospitality and exceptional service.

Overnight shifts pay higher wages. Availability on Fridays and Saturdays or Saturdays and Sundays is required to meet guest needs. Join a team delivering welcoming guest experiences and seamless operations.

Qualifications

• Experience at a hotel front desk or guest services preferred.
• Excellent verbal and written communication.
• Proficient with Microsoft Office and hospitality systems.
• Ability to multitask and stay organized in a busy environment.
• Ability to handle cash securely and follow safety procedures.

Responsibilities

• Greet guests and provide friendly check-in and check-out experiences.
• Assist guests with concierge services and local information.
• Process guest payments accurately and securely.
• Coordinate with housekeeping, maintenance, and sales teams.
• Support in daily operations and safety/security procedures.
• Maintain confidentiality of guest information.

Skills

Customer service

Verbal & written communication

Multitasking

Organizational skills

Hospitality knowledge

Problem solving

Tools

Microsoft Office

Job description

Marriott in Raleigh, NC is seeking a Front Office professional for a full-time, on-site role. You will manage front desk operations, assist guests with check-in/out, and provide concierge services with a focus on hospitality and exceptional service.

Overnight shifts pay higher wages. Availability on Fridays and Saturdays or Saturdays and Sundays is required to meet guest needs. Join a team delivering welcoming guest experiences and seamless operations.