Overnight Gym Sales & Service Concierge

24 Hour Fitness; Sunnyvale (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Complimentary membership

Health insurance

Group life and accident insurance

Job summary

24 Hour Fitness in Sunnyvale, CA seeks an Overnight Sales & Service Associate to welcome members, answer questions, and assist with check-in. You will engage guests, promote memberships, tours, and fitness services, and help onboard new members with a personal trainer when appropriate.

The role emphasizes service quality, accurate use of club systems, and maintaining a friendly, clean, and well‑maintained gym environment during overnight hours.

Qualifications

• All 24 Hour Fitness Membership sales and administrative processes
• Computer skills for using 24 Hour Fitness systems and other common applications as needed
• Strong customer service skills
• Strong communication skills both oral and written
• Organization skills
• Attention to detail

Responsibilities

• Greet members with a friendly check-in and promptly address needs
• Maintain name relationships with members and serve as a resource for questions
• Resolve member concerns and escalate when needed
• Be present on the club floor and locker rooms to keep a clean, safe environment
• Regularly conduct team cleans and identify equipment in need of service
• Provide tours, discuss amenities, answer membership questions, and onboard new members

Skills

Customer service

Communication

Organization

Attention to detail

Phone handling

Education

High School diploma or GED

CPR and AED certification

SSO training completion

Tools

Computer skills

Job description

24 Hour Fitness in Sunnyvale, CA seeks an Overnight Sales & Service Associate to welcome members, answer questions, and assist with check-in. You will engage guests, promote memberships, tours, and fitness services, and help onboard new members with a personal trainer when appropriate.

The role emphasizes service quality, accurate use of club systems, and maintaining a friendly, clean, and well‑maintained gym environment during overnight hours.