Overnight Gym Member Services Specialist

Planet Fitness Franchising, LLC; Pickerington (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness Franchising, LLC is seeking an Overnight Customer Service Representative to create a positive member experience. The role runs from 10pm to 6am, Monday through Friday, and is a Full Time position at the Pickerington club.

Responsibilities include greeting members, handling front desk tasks, assisting with sign-ups and tours, updating member accounts, addressing questions, and maintaining cleanliness and safety throughout the club.

Qualifications

• Customer service experience is preferred.
• Basic computer skills are required.
• Must be 18 years or older.
• High School diploma or GED preferred.

Responsibilities

• Greet members, guests, and prospective members with friendly, professional service.
• Answer calls and assist callers with questions; guide tours for prospective members.

Skills

Customer service

Basic computer skills

Positive attitude

Reliability

Punctuality

Empathy

Diplomacy

18+ age

Education

High School diploma/GED

Tools

-

Job description

Planet Fitness Franchising, LLC is seeking an Overnight Customer Service Representative to create a positive member experience. The role runs from 10pm to 6am, Monday through Friday, and is a Full Time position at the Pickerington club.

Responsibilities include greeting members, handling front desk tasks, assisting with sign-ups and tours, updating member accounts, addressing questions, and maintaining cleanliness and safety throughout the club.