Overnight Gym Member Experience Specialist

24 Hour Fitness; San Jacinto (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Fitness Sales Commission Plans

Overnight shift premium

Job summary

24 Hour Fitness in Jacinto is seeking an Overnight Sales & Service Associate to support members and guests during the overnight shift. You will greet, assist with memberships, tours, and promote services while maintaining a clean, welcoming club environment.

This role emphasizes member engagement, resolving concerns, and driving membership conversions through consultative conversations. Applicants should have high school diploma and CPR/AED certification; prior overnight or customer service

Qualifications

• High School diploma or GED required.
• CPR and AED certification required; training provided.
• Must complete SSO training prior to working alone.

Responsibilities

• Greet members and guests with a friendly check-in experience.
• Answer membership questions and discuss fitness options.
• Resolve member concerns and escalate when needed.
• Maintain a clean, safe club environment on the floor and locker rooms.
• Promote in-club promotions and refer services.
• Assist with tours and onboarding of new members.
• Support sales and membership commissions through engaged service.

Skills

Customer service

Communication skills

Organization

Attention to detail

Phone handling

Basic computer skills

Education

High School diploma or GED

CPR and AED certification

SSO training

Job description

24 Hour Fitness in Jacinto is seeking an Overnight Sales & Service Associate to support members and guests during the overnight shift. You will greet, assist with memberships, tours, and promote services while maintaining a clean, welcoming club environment.

This role emphasizes member engagement, resolving concerns, and driving membership conversions through consultative conversations. Applicants should have high school diploma and CPR/AED certification; prior overnight or customer service