Overnight Club Concierge & Membership Specialist

24 Hour Fitness; Houston (TX); On-site; USD 28,000 - 43,000; Full time

Job summary

24 Hour Fitness seeks an Overnight Sales & Service Specialist to join the Club Operations team. You will greet guests, assist with memberships, and help create a welcoming, member-focused environment during overnight hours.

You will maintain clean facilities, handle inquiries, guide new members through onboarding with Personal Training options, and participate in commission-based sales plans aligned to performance. CPR/AED training provided.

Qualifications

• High School diploma or GED completed.
• CPR and AED certification required (provided by the company).
• Must complete SSO training before solo front desk work.
• 6–12 months of customer service experience.
• Overnight shift experience preferred; basic computer skills required.
• Excellent written and oral communication and strong organizational skills.

Responsibilities

• Greet and assist members with check-in on overnight shift.
• Respond to member questions and resolve concerns.
• Maintain clean, safe club floor and locker rooms.
• Conduct regular team cleanings and service equipment.
• Provide club tours and explain amenities and memberships.
• Promote Personal Training and add-on memberships during promotions.

Skills

Membership sales

Computer skills

Customer service

Communication skills

Organizational skills

Attention to detail

Education

High School diploma

CPR & AED certification

SSO training completed

Tools

CPR AED certification

Job description

24 Hour Fitness seeks an Overnight Sales & Service Specialist to join the Club Operations team. You will greet guests, assist with memberships, and help create a welcoming, member-focused environment during overnight hours.

You will maintain clean facilities, handle inquiries, guide new members through onboarding with Personal Training options, and participate in commission-based sales plans aligned to performance. CPR/AED training provided.