Overnight Gym Concierge & Member Experience

24 Hour Fitness; Santa Ana (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free club membership

Job summary

24 Hour Fitness in Santa Ana is seeking an Overnight Sales & Service role within the Club Operations team. You will greet members, assist with check-in, answer questions, and promote memberships while maintaining a welcoming, clean gym environment.

The position emphasizes member-centric service, teamwork, and effective communication. Training is provided, with opportunities to grow within a dynamic fitness club setting at night.

Qualifications

• Customer service experience and strong communication skills required.
• Organizational skills and attention to detail are essential.
• CPR & AED certification is required and SSO training will be provided.

Responsibilities

• Greet members and guests; assist with check-in and inquiries.
• Engage guests, discuss memberships, and guide them toward next steps.
• Maintain club cleanliness and safety; assist on the floor and in locker rooms.

Skills

Customer service

Communication skills

Organization

Attention to detail

Education

High School diploma or GED

CPR and AED certification

SSO training before solo work

Job description

24 Hour Fitness in Santa Ana is seeking an Overnight Sales & Service role within the Club Operations team. You will greet members, assist with check-in, answer questions, and promote memberships while maintaining a welcoming, clean gym environment.

The position emphasizes member-centric service, teamwork, and effective communication. Training is provided, with opportunities to grow within a dynamic fitness club setting at night.