Overnight Luxury Front Desk Concierge (Part-Time)

Action Property Management; Los Angeles (CA); On-site; USD 32,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life and disability insurance

Paid time off

Job summary

Action Property Management, a leading HOA management company, is seeking an Overnight Front Desk Associate for a luxury high-rise in Los Angeles, CA. This part-time role runs Friday through Monday, 11:00 PM to 7:00 AM, delivering 5-star service and ensuring resident satisfaction.

Responsibilities include front desk appearance, access control, concierge services, parcel handling, and knowledge of governing documents.

Qualifications

• Must be over 18 years of age and pass a pre-employment background check and drug screening.
• At least 1 year of customer service experience.
• Highschool Diploma/GED or equivalent.
• Hospitality, luxury retail, or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired. Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate a strong understanding of the association's governing documents.

Skills

Customer service

Front desk

Hospitality

Communication

Problem solving

Team player

Attention to detail

Education

High school diploma/GED

Job description

Action Property Management, a leading HOA management company, is seeking an Overnight Front Desk Associate for a luxury high-rise in Los Angeles, CA. This part-time role runs Friday through Monday, 11:00 PM to 7:00 AM, delivering 5-star service and ensuring resident satisfaction.

Responsibilities include front desk appearance, access control, concierge services, parcel handling, and knowledge of governing documents.