Overnight Guest Services & Safety Attendant

Hotel Management and Consulting, Inc.; Gilbert (AZ); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Hourly rate

DailyPay access

Medical, dental, and vision benefits

Paid time off

Employee Assistance Program

Career growth opportunities

Job summary

Hotel Management and Consulting, Inc. is seeking a positive Night Guest Attendant to be the face of our property. You will be the first point of contact for guests and will work independently during the overnight shift, handling check-ins, guest needs, and safety responsibilities.

This role emphasizes hospitality, attention to detail, and proactive problem-solving. You will perform inspections, laundry, cleaning, and emergency procedures to ensure a secure, comfortable guest experience.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills are required.
• Excellent communication skills are essential.
• Strong organizational, time management, and problem-solving abilities.
• Proactive in resolving issues.
• Willing to work a changing schedule.

Responsibilities

• Property inspections during the night to ensure safety and security.
• Assist guests with after-hours check-in and check-out and address needs or concerns.
• Handle laundry duties including washing, drying, folding, and organizing linens and towels.
• Perform cleaning tasks such as vacuuming and sanitizing public areas; restock supplies; prep rooms as needed.
• Follow property emergency procedures and ensure security for guests and property.
• Other duties as assigned.

Skills

Customer service

Hotel operations

Proficient computer skills

Communication skills

Organization

Time management

Problem solving

Schedule flexibility

Job description

Hotel Management and Consulting, Inc. is seeking a positive Night Guest Attendant to be the face of our property. You will be the first point of contact for guests and will work independently during the overnight shift, handling check-ins, guest needs, and safety responsibilities.

This role emphasizes hospitality, attention to detail, and proactive problem-solving. You will perform inspections, laundry, cleaning, and emergency procedures to ensure a secure, comfortable guest experience.