Night Guest Experience Specialist

Hotel Management and Consulting, Inc.; Yorktown (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hourly rate: DOE

DailyPay Access

Medical, dental, and vision benefits

Paid time off (PTO)

Employee Assistance Program (EAP)

Career growth opportunities

Job summary

Hotel Management and Consulting, Inc. is seeking a positive, professional Night Guest Attendant to be the face of the property during the overnight shift. You will handle guest needs, perform inspections, and maintain a clean, secure environment.

This role emphasizes independent work, strong customer service, and proactive problem-solving within a small hospitality team committed to equal opportunity and merit-based advancement.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Conduct regular property inspections at night to ensure safety.
• Assist guests with check-in and check-out after hours.

Skills

Customer service

Communication

Problem-solving

Proactive

Flexible schedule

Job description

Hotel Management and Consulting, Inc. is seeking a positive, professional Night Guest Attendant to be the face of the property during the overnight shift. You will handle guest needs, perform inspections, and maintain a clean, secure environment.

This role emphasizes independent work, strong customer service, and proactive problem-solving within a small hospitality team committed to equal opportunity and merit-based advancement.