Overnight Guest Services Attendant - DailyPay & Benefits

Hotel Management and Consulting, Inc.; Linden (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

DailyPay access

Medical, dental, and vision benefits

Paid time off (PTO)

Employee Assistance Program (EAP)

Career growth

Job summary

Hotel Management & Consulting is seeking a positive Night Guest Attendant who will be the face of our property during the overnight shift, handling guest check-in/out and providing service with professionalism. This role mainly operates independently and requires vigilance on safety and guest needs throughout the night.

The team offers a performance-based culture, equal opportunity, and opportunities for advancement within a small hospitality group.

Qualifications

• > Minimum of one year in customer service; hotel operations experience preferred.
• > Proficient computer skills.
• > Excellent communication skills.
• > Strong organizational, time management, and problem-solving skills.
• > Proactive in solving problems.
• > Willing to work a changing schedule.

Responsibilities

• Property inspections: Conduct regular overnight inspections for safety and security.
• Guest services: Assist with after-hours check-ins/outs and address guest needs.
• Laundry: Handle washing, drying, folding, and organizing linens and towels; maintain laundry area.
• Cleaning & maintenance: Vacuum, dust, sanitize public areas, stock supplies, and prep rooms not cleared by day shift.
• Emergency procedures: Follow property emergency procedures and ensure guest security.
• Other duties as assigned.

Skills

Customer service

Hotel operations

Computer skills

Communication skills

Organizational skills

Time management

Problem-solving

Flexible schedule

Tools

None

Job description

Hotel Management & Consulting is seeking a positive Night Guest Attendant who will be the face of our property during the overnight shift, handling guest check-in/out and providing service with professionalism. This role mainly operates independently and requires vigilance on safety and guest needs throughout the night.

The team offers a performance-based culture, equal opportunity, and opportunities for advancement within a small hospitality group.