Overnight Guest Services Specialist — DailyPay

Hotel Management and Consulting, Inc. (HMC); Ceres (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

DailyPay Access

Medical/Dental/Vision

Paid Time Off

Employee Assistance Program

Career Growth

Job summary

Hotel Management & Consulting, Inc. is seeking a Night Guest Attendant for overnight coverage. You will be the face of the property, handling guest check-ins/outs during after-hours and performing security-focused inspections.

Role emphasizes exceptional guest service, strong communication, and the ability to manage laundry and cleaning duties while maintaining a secure, welcoming environment throughout the night.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Conduct regular physical inspections of the property throughout the night, ensuring safety and security.
• Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns.
• Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean and organized laundry area.
• Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property. Perform room preps for any rooms that housekeeping was unable to clear during day shift.
• Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Other Duties as Assigned.

Skills

Customer service

Hotel operations

Computer skills

Communication

Organizational skills

Time management

Problem solving

Flexibility

Schedule changes

Job description

Hotel Management & Consulting, Inc. is seeking a Night Guest Attendant for overnight coverage. You will be the face of the property, handling guest check-ins/outs during after-hours and performing security-focused inspections.

Role emphasizes exceptional guest service, strong communication, and the ability to manage laundry and cleaning duties while maintaining a secure, welcoming environment throughout the night.