Overnight Guest Service Specialist

Hotel Management and Consulting, Inc.; Manteca (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly Rate: Dependent on experience.

DailyPay Access: Flexible pay options

Benefits: Medical, dental, and vision,

Paid time off for full-time employees

Employee Assistance Program

Career Growth

Job summary

Hotel Management and Consulting, Inc. in Manteca, CA is seeking a Night Guest Attendant who is positive, professional, and guest-focused. This overnight role puts you at the face of the property, handling check-ins, security, and guest requests largely on your own.

The position offers hourly pay dependent on experience, with benefits for full-time employees and opportunities for growth within a small hospitality team.

Qualifications

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving skills.
• Proactive in solving problems.
• Willing to work a changing schedule.

Responsibilities

• Property Inspections: Conduct regular physical inspections of the property throughout the night, ensuring safety and security.
• Guest Services: Assist with checking in and checking out guests during after-hours, providing excellent customer service and addressing any guest needs or concerns.
• Laundry Duties: Complete all laundry responsibilities, including washing, drying, folding, and organizing linens and towels. Maintain a clean and organized laundry area.
• Cleaning & Maintenance: Perform cleaning tasks as needed, such as vacuuming, dusting, and sanitizing public areas. Ensure cleaning supplies are stocked and distributed across the property. Perform room preps for any rooms that housekeeping was unable to clear during day shift.
• Emergency Procedures: Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
• Other Duties as Assigned.

Skills

Customer service

Hospitality

Communication

Organization

Problem solving

Night shift

Computer skills

Tools

POS system

Job description

Hotel Management and Consulting, Inc. in Manteca, CA is seeking a Night Guest Attendant who is positive, professional, and guest-focused. This overnight role puts you at the face of the property, handling check-ins, security, and guest requests largely on your own.

The position offers hourly pay dependent on experience, with benefits for full-time employees and opportunities for growth within a small hospitality team.