Overnight Front Office Lead: Inventory & Team Coaching

Hyatt Hotels Corporation; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Control Clerk to optimize room inventory and maximize selling opportunities at the Front Office in our Atlanta property.

You will monitor block allocations, assist with guest check-in, and communicate hotel services and promotions to guests. The role also involves guiding other associates, coaching, and potentially progressing into management.

Qualifications

• A true desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Experience and understanding of Front Office Operations.

Responsibilities

• Manage room inventory and assign blocks for groups and guest preferences.
• Assist in guest registration and communicate hotel services and promotions to guests.
• Coach and train other associates; may lead to management in the future.

Skills

Communication skills

Front Office experience

Job description

Hyatt Hotels Corporation is seeking a Front Office Control Clerk to optimize room inventory and maximize selling opportunities at the Front Office in our Atlanta property.

You will monitor block allocations, assist with guest check-in, and communicate hotel services and promotions to guests. The role also involves guiding other associates, coaching, and potentially progressing into management.