Overnight Front Office Lead

Hyatt Hotels Corporation; Atlanta (GA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Hyatt Hotels Corporation is seeking a Front Office Control Clerk to optimize room inventory and maximize selling opportunities at the Front Office in our Atlanta property.

You will monitor block allocations, assist with guest check-in, and communicate hotel services and promotions to guests. The role also involves guiding other associates, coaching, and potentially progressing into management.

Qualifikationen

• A true desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Experience and understanding of Front Office Operations.

Aufgaben

• Manage room inventory and assign blocks for groups and guest preferences.
• Assist in guest registration and communicate hotel services and promotions to guests.
• Coach and train other associates; may lead to management in the future.

Kenntnisse

Communication skills

Front Office experience

Jobbeschreibung

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Experience and thorough understanding of Front Office Operations.

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