Guest Experience & Security Front Desk Associate

FirstService Residential; Miami (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision coverage

Paid holidays

401(k) with company match

Time-off benefits

Job summary

A residential service company seeks a Front Desk Associate in Miami to ensure excellent customer service and manage security systems. The role involves greeting residents and guests, handling emergencies, and maintaining logs. Required skills include strong communication and the ability to multitask. Eligible candidates will receive comprehensive benefits, including medical plans and a 401(k). This is a full-time position requiring a high school diploma and prior business experience.

Qualifications

• High school diploma or equivalency preferred.
• Two to three years of business experience preferred.
• Effective written and verbal communication skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Greets and directs residents, guests, and invitees.
• Monitors Emergency Response System.
• Maintains daily log, records, and forms.
• Responds to emergency situations in a timely manner.

Skills

Customer service skills

Communication skills

Time management

Interpersonal skills

Computer literacy

Multiple language fluency

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

A residential service company seeks a Front Desk Associate in Miami to ensure excellent customer service and manage security systems. The role involves greeting residents and guests, handling emergencies, and maintaining logs. Required skills include strong communication and the ability to multitask. Eligible candidates will receive comprehensive benefits, including medical plans and a 401(k). This is a full-time position requiring a high school diploma and prior business experience.