Overnight Front Desk Pro — Elevate Member Experience

Planet Fitness; Town of Lawrence (NY); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Free Black Card Membership

401(k) Retirement Savings Plan

Vacation Time

Job summary

Planet Fitness in Town of Lawrence, NY is seeking an Overnight Front Desk Associate to deliver a superior member experience, greet guests, process check-ins, and uphold our Judgement Free Zone policy.

You will assist with membership sign-ups, answer calls, guide tours, promote member benefits, resolve concerns, and keep the club clean and safe. Training is provided, and CPR/AED certification may be required.

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED Certified (Training provided by Planet Fitness).
• Basic computer proficiency.

Responsibilities

• Greet members/guests as they enter and exit the club; assist with questions during check-in.
• Promote the Judgement Free Zone by assisting members on the club floor.
• Answer phones and assist callers with inquiries.
• Handle membership sign-ups, updates, cancellations, and transfers.

Skills

Positive attitude

Customer service

Punctual

Communication skills

Empathy

Integrity

Team player

Basic computer proficiency

Tools

Point of sale system

Job description

Planet Fitness in Town of Lawrence, NY is seeking an Overnight Front Desk Associate to deliver a superior member experience, greet guests, process check-ins, and uphold our Judgement Free Zone policy.

You will assist with membership sign-ups, answer calls, guide tours, promote member benefits, resolve concerns, and keep the club clean and safe. Training is provided, and CPR/AED certification may be required.