Overnight Front Desk & Member Experience Pro

Planet Fitness; Erie (Erie County); On-site; USD 12,000 - 19,200; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Free Black Card Membership

401(k) Retirement Savings Plan

Employee perks and discounts

Job summary

Planet Fitness is seeking an Overnight Front Desk Associate in Erie, NY to provide exceptional customer service to members and guests. You will assist visitors, ensure a welcoming environment, and tackle membership-related inquiries and transactions.

The ideal candidate will have experience in customer service, strong communication skills, and be dependable. Benefits include medical insurance, vacation time, and a free Black Card Membership.

Qualifications

• 6–12 months of experience in a customer-service environment preferred.
• Must be 18 years of age or older.
• Willing to become CPR/AED certified (training provided).

Responsibilities

• Provide superior customer service to members and guests.
• Assist with membership-related functions like sign-ups and updates.
• Resolve member concerns and ensure facility cleanliness.

Skills

Customer service skills

Strong communication

Problem-solving

Basic computer proficiency

Education

High School Diploma or equivalent

Job description

Planet Fitness is seeking an Overnight Front Desk Associate in Erie, NY to provide exceptional customer service to members and guests. You will assist visitors, ensure a welcoming environment, and tackle membership-related inquiries and transactions.

The ideal candidate will have experience in customer service, strong communication skills, and be dependable. Benefits include medical insurance, vacation time, and a free Black Card Membership.