Overnight Front Desk & Night Audit Specialist

DoubleTree by Hilton; Florida; On-site; USD 28,000 - 38,000; Full time

Job summary

DoubleTree by Hilton Miami Doral is seeking a dedicated Night Auditor for an on-site, full-time role in Doral, Florida. You will manage overnight front desk operations, handle reservations, process payments, and perform end-of-day financial procedures using Hilton’s PEP system.

You will reconcile nightly revenue, prepare reports, and ensure guest satisfaction while maintaining security and accurate records. The ideal candidate has hospitality experience and strong attention to detail.

Qualifications

• Prior hospitality/front desk experience, night audit or related customer service roles.
• Strong communication and customer service skills for guests, management, and team members.
• Experience with cash handling, balancing transactions, and daily financial reports.
• Ability to perform night audit procedures, verify folios, and maintain records.
• Familiarity with hotel property management systems; Hilton PEP preferred.
• Ability to work overnight shifts, stay alert, and handle guest concerns independently.
• Attention to detail, reliability, and strong organizational skills.
• Proficiency with computers, MS Office, reservation systems, and financial reporting.
• Knowledge of Hilton Honors program and brand standards is a plus.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Oversee front desk operations and end-of-day financial procedures during overnight hours.
• Manage guest check-ins/check-outs, reservations, and guest inquiries.
• Process payments and ensure accurate guest billing and revenue reporting.
• Perform nightly revenue reconciliation and verify transactions in the PMS.
• Prepare occupancy and revenue reports; monitor operations and security overnight.
• Maintain shift records and communicate important updates to management and team.

Skills

Night audit operations

Cash handling

Guest service

Communication

Detail oriented

Multitasking

Computer proficiency

Education

High school diploma

Tools

Hilton PEP system

Job description

DoubleTree by Hilton Miami Doral is seeking a dedicated Night Auditor for an on-site, full-time role in Doral, Florida. You will manage overnight front desk operations, handle reservations, process payments, and perform end-of-day financial procedures using Hilton’s PEP system.

You will reconcile nightly revenue, prepare reports, and ensure guest satisfaction while maintaining security and accurate records. The ideal candidate has hospitality experience and strong attention to detail.