Night Auditor

DoubleTree by Hilton; Florida; On-site; USD 28,000 - 38,000; Full time

Job summary

DoubleTree by Hilton Miami Doral is seeking a dedicated Night Auditor for an on-site, full-time role in Doral, Florida. You will manage overnight front desk operations, handle reservations, process payments, and perform end-of-day financial procedures using Hilton’s PEP system.

You will reconcile nightly revenue, prepare reports, and ensure guest satisfaction while maintaining security and accurate records. The ideal candidate has hospitality experience and strong attention to detail.

Qualifications

• Prior hospitality/front desk experience, night audit or related customer service roles.
• Strong communication and customer service skills for guests, management, and team members.
• Experience with cash handling, balancing transactions, and daily financial reports.
• Ability to perform night audit procedures, verify folios, and maintain records.
• Familiarity with hotel property management systems; Hilton PEP preferred.
• Ability to work overnight shifts, stay alert, and handle guest concerns independently.
• Attention to detail, reliability, and strong organizational skills.
• Proficiency with computers, MS Office, reservation systems, and financial reporting.
• Knowledge of Hilton Honors program and brand standards is a plus.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Oversee front desk operations and end-of-day financial procedures during overnight hours.
• Manage guest check-ins/check-outs, reservations, and guest inquiries.
• Process payments and ensure accurate guest billing and revenue reporting.
• Perform nightly revenue reconciliation and verify transactions in the PMS.
• Prepare occupancy and revenue reports; monitor operations and security overnight.
• Maintain shift records and communicate important updates to management and team.

Skills

Night audit operations

Cash handling

Guest service

Communication

Detail oriented

Multitasking

Computer proficiency

Education

High school diploma

Tools

Hilton PEP system

Job description

Company Description DoubleTree by Hilton Miami Doral is a hospitality property located in Doral, Florida, dedicated to providing exceptional guest experiences and outstanding customer service. As part of the globally recognized Hilton brand, our hotel emphasizes genuine hospitality, professionalism, teamwork, and guest satisfaction. We are committed to maintaining a welcoming environment for both guests and Team Members while upholding Hilton’s high standards of service and operational excellence. Our organization fosters a positive and supportive workplace where employees are encouraged to develop their skills, grow professionally, and contribute to the overall success of the hotel.

Role Description The Night Auditor is a full-time, on-site role based in Doral, FL, responsible for overseeing front desk operations and completing end-of-day financial procedures during overnight hours. Daily responsibilities include managing guest check-ins and check-outs, handling reservations, responding to guest inquiries, processing payments, and ensuring accurate guest billing. The Night Auditor will perform daily revenue reconciliation, verify financial transactions, complete night audit procedures using Hilton’s PEP property management system, and prepare occupancy and revenue reports. The role also involves addressing guest concerns, monitoring hotel operations and security during overnight hours, maintaining accurate shift records, and communicating important updates to management and incoming team members. This position requires strong attention to detail, professionalism, reliability, and the ability to work independently while maintaining Hilton’s standards of guest service.

Qualifications

• *Previous experience in hospitality, hotel front desk operations, night auditing, or a related customer service position.
• * Strong communication and customer service skills to interact professionally with guests, management, and fellow Team Members.
• * Experience with cash handling, payment processing, balancing transactions, and reconciling daily financial reports.
• * Ability to perform night audit procedures, verify guest folios, and maintain accurate financial records.
• * Familiarity with hotel property management systems; experience with Hilton’s PEP system is highly preferred.
• * Ability to work overnight shifts, remain alert, and independently handle guest concerns and operational issues.
• * Strong attention to detail, organizational skills, problem-solving abilities, and the ability to multitask.
• * Basic proficiency with computers, Microsoft Office, reservation systems, and financial reporting.
• * Ability to maintain professionalism and provide exceptional guest service in a fast-paced hospitality environment.
• * Dependable, punctual, and committed to maintaining consistent attendance and completing assigned responsibilities.
• * Knowledge of Hilton Honors loyalty program and Hilton brand standards is a plus.
• * Bilingual proficiency in English and Spanish is preferred but not required.
• * High school diploma or equivalent required; additional education or training in hospitality, business, or accounting is a plus.