Overnight Front Desk & Night Audit Specialist

Hyatt Centric South Beach; Miami Beach (FL); On-site; USD 30,000 - 39,000; Full time

Job summary

Hyatt Centric South Beach Miami is seeking a detail-oriented Night Auditor to join our team for overnight shifts. This role performs nightly audit procedures, reconciles daily financial transactions, and maintains guest billing accuracy while delivering exceptional service to guests.

You will balance revenue reports, process payments, prepare end-of-day management reports, and assist front desk operations. Strong math, customer service, and independent work ethic are essential; prior hotel front

Qualifications

• Previous hotel front desk or night audit experience preferred.
• Strong mathematical and analytical skills.
• Excellent customer service and communication abilities.
• Detail-oriented with strong organizational skills.
• Ability to work independently and make sound decisions.
• Proficiency with computer systems and hotel management software.
• Reliable attendance and professional demeanor.
• Ability to work overnight shifts, weekends, and holidays.

Responsibilities

• Welcome guests and provide exceptional service during overnight hours
• Complete guest check-ins, check-outs, and reservation requests
• Perform nightly audit procedures and reconcile daily financial transactions
• Balance room, restaurant, and other hotel revenue reports
• Process payments and maintain accurate guest billing records
• Prepare and distribute end-of-day reports for hotel management
• Respond to guest inquiries, requests, and concerns in a professional manner
• Monitor hotel security and assist with overnight property needs
• Maintain accurate records and ensure compliance with hotel policies and procedures
• Support front desk operations and assist guests throughout the shift

Skills

Night audit experience

Analytical skills

Customer service

Attention to detail

Communication skills

Independent work

Hotel management software

Tools

Hotel management software

Job description

Hyatt Centric South Beach Miami is seeking a detail-oriented Night Auditor to join our team for overnight shifts. This role performs nightly audit procedures, reconciles daily financial transactions, and maintains guest billing accuracy while delivering exceptional service to guests.

You will balance revenue reports, process payments, prepare end-of-day management reports, and assist front desk operations. Strong math, customer service, and independent work ethic are essential; prior hotel front