Overnight Front Desk & Night Audit Supervisor

Marriott-International; Kendall (FL); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental and Vision

Paid Time Off

401K

Parking and Metro Reimbursement

Travel Perks and Benefits

Recognition and Rewards

Holiday pay

Free Meals

Free uniforms

Free life insurance

Free short-term disability

Exclusive Discounts via LifeMart

Résumé du poste

MDM Hotel Group is seeking an Overnight Night Audit Supervisor/Front Desk Supervisor to oversee hotel operations during the overnight shift at Marriott Miami Dadeland. You will supervise associates, ensure SOP adherence, and manage nightly checklists, cash handling, and guest issues with a focus on service quality.

The role emphasizes leadership during overnight hours on-site, handling emergencies, and maintaining backups and communication with departments to optimize revenue and guest

Qualifications

• Knowledge of SOPs and JW Marriott Standards.
• Ability to lead and direct associates on overnight shifts.
• Familiarity with reservations and group files (MARSHA).

Responsabilités

• Know your product and stay current with SOPs per JW Marriott Standards.
• Report to work on time and in uniform (nametag).
• Provide leadership and direction to all associates.
• Know night audit responsibilities and manage checklists and shift work.
• Adhere to cash handling procedures and check cashing policy.
• Follow fire alarm, bomb threat and medical emergency procedures.
• Maintain backups of critical systems and rotate backups weekly.
• Maintain open relationships with all departments and maximize hotel revenue.

Description du poste

MDM Hotel Group is seeking an Overnight Night Audit Supervisor/Front Desk Supervisor to oversee hotel operations during the overnight shift at Marriott Miami Dadeland. You will supervise associates, ensure SOP adherence, and manage nightly checklists, cash handling, and guest issues with a focus on service quality.

The role emphasizes leadership during overnight hours on-site, handling emergencies, and maintaining backups and communication with departments to optimize revenue and guest