Hotel Night Auditor & Front Desk Specialist

DoubleTree by Hilton Miami Doral; Florida; On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

DoubleTree by Hilton Miami Doral is seeking a Front Desk/Guest Service Agent to balance room, restaurant and bar daily work, post and balance charges, and assist as a front desk agent as needed. The role requires reliable, accurate handling of financial transactions and strong guest relations.

The hotel operates 24/7, so shifts vary to meet business needs. Candidates should be able to audit and generate daily reports, handle cash and vouchers, and maintain organized records.

Qualifications

• Knowledge of accounting operations including accounts receivable/payable.
• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to handle guest concerns in a friendly and proactive way.
• Ability to read, write and speak English well for communication with guests and staff.

Responsibilities

• Balance room and restaurant revenue and settlements.
• Post charges and verify daily reports and vouchers.
• Maintain files and reset systems for next day operations.
• Assist during shift as front desk agent when needed.
• Greet customers with a friendly, helpful attitude and provide information.
• Input and retrieve guest data, assign rooms, and manage keys.

Skills

Accounting operations

10-key by touch

Customer service

English communication

Moderate computer skills

Tools

Micros POS

Job description

DoubleTree by Hilton Miami Doral is seeking a Front Desk/Guest Service Agent to balance room, restaurant and bar daily work, post and balance charges, and assist as a front desk agent as needed. The role requires reliable, accurate handling of financial transactions and strong guest relations.

The hotel operates 24/7, so shifts vary to meet business needs. Candidates should be able to audit and generate daily reports, handle cash and vouchers, and maintain organized records.