Overnight Front Desk & Member Services Specialist

Planet Fitness - Baseline Fitness; Ventura (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Planet Fitness Baseline Fitness in Ventura, CA is seeking a friendly front desk associate to drive new member sign-ups and deliver a positive gym experience. You will greet members, handle inquiries, sign up prospective members, give tours, and assist with account changes as needed.

Responsibilities include front desk coverage, checking in members, answering calls, and maintaining a clean, welcoming club environment.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet and meet potential members, delivering a great customer experience.
• Handle front desk tasks, information calls, and member check-ins; sign up new members; take potential members on tours.
• Assist with account changes and escalate to Club Manager as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Reception

Tours

Membership signup

Job description

Planet Fitness Baseline Fitness in Ventura, CA is seeking a friendly front desk associate to drive new member sign-ups and deliver a positive gym experience. You will greet members, handle inquiries, sign up prospective members, give tours, and assist with account changes as needed.

Responsibilities include front desk coverage, checking in members, answering calls, and maintaining a clean, welcoming club environment.