Overnight Front Desk & Member Experience Pro

Planet Fitness; West Columbia (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Career advancement

Weekly pay

Black Card perks

Paid breaks

Paid time off

401(k) & Roth

Job summary

Planet Fitness in West Columbia, SC is seeking an Overnight Front Desk Associate to deliver exceptional member service and support a welcoming Judgement Free Zone. You’ll greet members, handle check-ins, assist with phones, memberships, and retail transactions, and keep the club clean and safe while upholding brand standards.

Qualified candidates are reliable, positive, and able to work overnight. This role offers opportunities to advance and participate in team activities and employee perks.

Qualifications

• Background check required.
• Willing to become CPR/AED certified.
• Customer service background preferred.
• Basic computer proficiency.

Responsibilities

• Greet members and guests at check-in and assist with inquiries.
• Promote the Judgement Free Zone and support members on the club floor.
• Answer phones and assist callers.
• Handle membership sign-ups, updates, cancellations, and billing inquiries.
• Conduct tours for prospective members and explain memberships.
• Process retail transactions and drive sales goals.
• Maintain cleanliness of equipment and amenities; restrooms and common areas.
• Address safety, cleanliness, and maintenance issues promptly.

Job description

Planet Fitness in West Columbia, SC is seeking an Overnight Front Desk Associate to deliver exceptional member service and support a welcoming Judgement Free Zone. You’ll greet members, handle check-ins, assist with phones, memberships, and retail transactions, and keep the club clean and safe while upholding brand standards.

Qualified candidates are reliable, positive, and able to work overnight. This role offers opportunities to advance and participate in team activities and employee perks.