Overnight Front Desk & Member Care Specialist

Planet Fitness - Lev Management; Lexington (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Paid time off

Weekly pay with bonuses

Career advancement opportunities

Job summary

A well-known fitness franchise in Lexington, SC is seeking an Overnight Front Desk Associate to create a positive member experience through exceptional customer service. Responsibilities include greeting members, addressing concerns, performing membership functions, and maintaining club cleanliness. Candidates should have a positive attitude, be reliable, and possess strong customer service skills. This role requires overnight availability and basic computer proficiency.

Qualifications

• Ability to pass a background check.
• Willingness to become CPR/AED certified.
• Basic computer proficiency.
• Must be 18 years of age or older.

Responsibilities

• Greet members/guests as they enter and exit.
• Help promote a positive club atmosphere.
• Resolve member concerns.
• Answer phones and assist callers.
• Perform membership related functions.
• Execute retail transactions accurately.
• Maintain cleanliness of equipment and facilities.

Skills

Customer service skills

Positive attitude

Communication skills

Problem-solving

Job description

A well-known fitness franchise in Lexington, SC is seeking an Overnight Front Desk Associate to create a positive member experience through exceptional customer service. Responsibilities include greeting members, addressing concerns, performing membership functions, and maintaining club cleanliness. Candidates should have a positive attitude, be reliable, and possess strong customer service skills. This role requires overnight availability and basic computer proficiency.