Overnight Front Desk Associate: Member Service Pro

Planet Fitness - Lev Management; Lexington (SC); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

401(k)

Weekly pay with bonus opportunities

Employee discounts

Paid time off

Job summary

A leading fitness club in South Carolina is seeking an Overnight Front Desk Associate to provide exceptional customer service and ensure a welcoming environment for members and guests. Responsibilities include greeting members, assisting with inquiries, and maintaining a clean facility. Ideal candidates will demonstrate a positive attitude and strong communication skills, along with the ability to handle various tasks during overnight shifts.

Qualifications

• Ability to pass a background check.
• Willing to become CPR/AED certified.
• Customer service background preferred.
• Basic computer proficiency.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests, assisting with inquiries.
• Promote Judgement Free Zone® by connecting with members.
• Resolve member concerns and direct to a Manager as needed.
• Answer phones and assist callers.
• Perform membership functions like sign-ups and billing updates.
• Execute retail transactions accurately.
• Regularly clean and sanitize exercise equipment.
• Ensure restrooms are clean and stocked.
• Address maintenance and facility concerns promptly.

Skills

Customer service skills

Positive attitude

Strong communication skills

Reliability

Empathy

Job description

A leading fitness club in South Carolina is seeking an Overnight Front Desk Associate to provide exceptional customer service and ensure a welcoming environment for members and guests. Responsibilities include greeting members, assisting with inquiries, and maintaining a clean facility. Ideal candidates will demonstrate a positive attitude and strong communication skills, along with the ability to handle various tasks during overnight shifts.