Overnight Front Desk Pro - Growth, Perks & Training

Planet Fitness - Lev Management; Columbia (SC); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Training & development

Paid time off

Weekly pay with bonus opportunities

Job summary

A leading fitness company is looking for an Overnight Front Desk Associate in Columbia, SC. This role requires providing exceptional customer service and ensuring a welcoming environment through effective communication and conflict resolution. Ideal candidates will have a positive attitude, and a customer service background will be preferred. Responsibilities include managing member inquiries, promoting a supportive community, and maintaining cleanliness and safety standards. Competitive benefits include career advancement opportunities and a 401(k) plan.

Qualifications

• Must be 18 years of age or older.
• Ability to pass a background check.
• Willing to become CPR/AED certified.

Responsibilities

• Greet members and guests as they enter the club.
• Help promote the Judgement Free Zone®.
• Resolve member concerns and escalate when necessary.
• Perform membership-related functions.
• Execute retail transactions and drive sales goals.
• Perform regular cleaning and sanitizing tasks.
• Address maintenance and facility concerns.

Skills

Customer service background

Strong communication skills

Positivity and reliability

Problem-solving

Ability to empathize

Job description

A leading fitness company is looking for an Overnight Front Desk Associate in Columbia, SC. This role requires providing exceptional customer service and ensuring a welcoming environment through effective communication and conflict resolution. Ideal candidates will have a positive attitude, and a customer service background will be preferred. Responsibilities include managing member inquiries, promoting a supportive community, and maintaining cleanliness and safety standards. Competitive benefits include career advancement opportunities and a 401(k) plan.