Night Front Desk Pro — Member Experience

Planet Fitness Franchising, LLC; Sumter (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Job summary

A leading fitness franchise is seeking an Overnight Front Desk Associate in Sumter, SC. This role involves creating a positive member experience by providing exceptional customer service to members and guests. Responsibilities include greeting members, resolving concerns, and maintaining a clean and welcoming environment. Ideal candidates should have a customer service background and strong communication skills. Join a dynamic team and contribute to our mission of a 'Judgement Free Zone®' while enjoying perks and career advancement opportunities.

Qualifications

• Ability to pass a background check.
• Willingness to become CPR/AED certified.
• Punctual and reliable work ethic.

Responsibilities

• Greet members and assist with inquiries as they check in.
• Promote a supportive environment for members.
• Resolve member concerns and escalate when necessary.
• Perform fitness equipment sanitization and cleaning tasks.

Skills

Customer service background

Strong communication skills

Upbeat attitude

Problem-solving ability

Basic computer proficiency

Job description

A leading fitness franchise is seeking an Overnight Front Desk Associate in Sumter, SC. This role involves creating a positive member experience by providing exceptional customer service to members and guests. Responsibilities include greeting members, resolving concerns, and maintaining a clean and welcoming environment. Ideal candidates should have a customer service background and strong communication skills. Join a dynamic team and contribute to our mission of a 'Judgement Free Zone®' while enjoying perks and career advancement opportunities.