Overnight Front Desk & Member Experience Pro

Planet Fitness Franchising, LLC; Cayce (SC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Paid time off

Paid breaks

Weekly pay with monthly bonus opportunities

Black Card membership

Engaging team-building competitions

Job summary

Join a dynamic team as an Overnight Front Desk Associate at a leading fitness franchise! In this role, you'll create a welcoming atmosphere for members and guests, providing exceptional customer service while promoting a 'Judgement Free' experience. Your responsibilities will include greeting members, assisting with inquiries, managing membership transactions, and ensuring the cleanliness of the facility. This position offers career advancement opportunities, a supportive team environment, and the chance to make a positive impact in the lives of others. If you're an energetic individual with a passion for fitness and customer service, we want you on our team!

Qualifications

• Ability to pass a background check and become CPR/AED certified.
• Customer service background preferred with strong communication skills.

Responsibilities

• Greet and assist members and guests, ensuring a positive experience.
• Handle membership functions and resolve member concerns effectively.
• Maintain cleanliness and safety of the club environment.

Skills

Customer Service

Communication Skills

Problem Solving

Basic Computer Proficiency

Punctuality

Reliability

Empathy

Education

High School Diploma or equivalent

Job description

Join a dynamic team as an Overnight Front Desk Associate at a leading fitness franchise! In this role, you'll create a welcoming atmosphere for members and guests, providing exceptional customer service while promoting a 'Judgement Free' experience. Your responsibilities will include greeting members, assisting with inquiries, managing membership transactions, and ensuring the cleanliness of the facility. This position offers career advancement opportunities, a supportive team environment, and the chance to make a positive impact in the lives of others. If you're an energetic individual with a passion for fitness and customer service, we want you on our team!