Overnight Front Desk & Guest Services Auditor

Canopy by Hilton Grand Rapids Downtown; Grand Rapids (MI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Day-1 benefits

Career development & training

Paid time off

Team member discounts

401(k) with company match

Incentive programs

And more!

Job summary

Canopy by Hilton Grand Rapids Downtown in Grand Rapids, MI is seeking a reliable, detail-oriented Night Auditor to join our team for 3rd shift 11pm–7am. You will assist with overnight audits, guest services, and overnight valet operations in a quiet, independent work environment.

The ideal candidate thrives on delivering top-tier guest service and maintains accurate records, cash handling, and familiarity with brand loyalty programs. This part-time role requires Thursday and Friday nights.

Qualifications

• 1-2 years of hotel experience is a plus.

Responsibilities

• Perform guest registrations (check ins & check outs), room assignments, and special requests.
• Knowledge of daily hotel operations, policies, procedures, and internal rules.
• Knowledge of Brand operating systems and Brand loyalty programs.
• Answer phones, handle mail, and take messages.
• Assist guests with problems and questions; ensure all guest problems are resolved.
• Oversee overnight valet services including parking and retrieving vehicles.

Skills

Guest service

Cash handling

Communication

Time management

Tools

Brand operating systems

Guest loyalty programs

Job description

Canopy by Hilton Grand Rapids Downtown in Grand Rapids, MI is seeking a reliable, detail-oriented Night Auditor to join our team for 3rd shift 11pm–7am. You will assist with overnight audits, guest services, and overnight valet operations in a quiet, independent work environment.

The ideal candidate thrives on delivering top-tier guest service and maintains accurate records, cash handling, and familiarity with brand loyalty programs. This part-time role requires Thursday and Friday nights.