Night Auditor & Guest Services — Flexible 11pm–7am

My-Place-Hotels; Grand Rapids (MN); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Monthly Bonus

Flexible Schedule

Direct Deposit

Cross-Training

Growth Opportunities

Job summary

My Place Hotel-Grand Rapids is seeking a Night Auditor to support guests during the night shift. You will handle reservations, check-ins/check-outs, and record charges for rooms, taxes, and store purchases with accuracy.

Part of the role is addressing guest questions, maintaining the front desk logs, and performing light cleaning as needed. The position requires a dependable, customer-focused attitude and strong knowledge of the local area.

Qualifications

• Friendly, customer-focused demeanor.
• Proficiency in Microsoft Office and basic computer applications.
• Excellent written and verbal communication skills.
• Ability to multitask and stay organized.

Responsibilities

• Handle reservations, check-ins, check-outs and record charges per policy.
• Address guest questions and concerns with hotel knowledge and local attractions.
• Complete the Night Audit Checklist, manage logs and review prior shift logs.
• Perform light cleaning duties and front desk upkeep, including laundry.
• Maintain safety protocols and report hazards.
• Take on additional responsibilities as needed and be on call.

Skills

Positive attitude

Basic computer skills

Strong communication

Multi-tasking

Organizational abilities

Dependability

Professionalism

Attention to detail

Job description

My Place Hotel-Grand Rapids is seeking a Night Auditor to support guests during the night shift. You will handle reservations, check-ins/check-outs, and record charges for rooms, taxes, and store purchases with accuracy.

Part of the role is addressing guest questions, maintaining the front desk logs, and performing light cleaning as needed. The position requires a dependable, customer-focused attitude and strong knowledge of the local area.