Overnight Front Desk Auditor for Guest Excellence

Canopy Midtown Atlanta; Atlanta (GA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Canopy Midtown Atlanta is seeking a Night Auditor (Part-Time) to complete nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins/check-outs, process reservations, respond to inquiries, and ensure a smooth overnight operation.

You’ll count cash, maintain the cash drawer, and coordinate with Front Office staff to ensure accurate records. A comprehensive benefits package includes medical/dental/vision, a 401(k) match, Paid

Responsibilities

• Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
• Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greets, registers, and assigns rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicates all information to the following shift to ensure a smooth transition.
• Works closely with all hotel departments to ensure the highest quality of customer service.
• Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
• Responsible for completing all required shift paperwork, and night audit reports daily.
• Performs other duties as assigned by management.

Job description

Canopy Midtown Atlanta is seeking a Night Auditor (Part-Time) to complete nightly audit functions while delivering exceptional guest service at the front desk. You will assist guests with check-ins/check-outs, process reservations, respond to inquiries, and ensure a smooth overnight operation.

You’ll count cash, maintain the cash drawer, and coordinate with Front Office staff to ensure accurate records. A comprehensive benefits package includes medical/dental/vision, a 401(k) match, Paid