Overnight Front Desk Auditor & Guest Champion

Ascent Hospitality Management; Montgomery (AL); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k with employer MATCH

Paid PTO

Uniforms Provided

Zusammenfassung

Ascent Hospitality is seeking a Night Auditor to balance nightly accounts, greet guests, and manage front desk operations. You will verify payments, process check-ins/outs, and communicate room rates and amenities.

This role requires strong English communication, basic computer skills, and a customer-focused mindset. The Night Auditor will handle end-of-day financials, maintain records, and coordinate with housekeeping to ensure rooms are ready for arrival and departures.

Qualifikationen

• Experience as a hotel front desk agent or similar role.
• Strong communication and organizational skills.
• Able to read, write and speak English fluently.
• Familiarity with computers and office equipment.

Aufgaben

• Balance daily accounts from night shift.
• Greet guests, check-in/check-out, and assign rooms.
• Inform guests about payment methods and verify IDs.
• Manage wake-up calls and guest requests to ensure satisfaction.

Kenntnisse

Front Desk Experience

Customer Service

English Proficiency

Computer Literacy

Cash Handling

Ausbildung

High School Diploma or Equivalent

Some College Preferred

Jobbeschreibung

Ascent Hospitality is seeking a Night Auditor to balance nightly accounts, greet guests, and manage front desk operations. You will verify payments, process check-ins/outs, and communicate room rates and amenities.

This role requires strong English communication, basic computer skills, and a customer-focused mindset. The Night Auditor will handle end-of-day financials, maintain records, and coordinate with housekeeping to ensure rooms are ready for arrival and departures.