Overnight Community Support Technician

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vacation time

Holidays

Retirement plan (403b)

Job summary

BRC - Bowery Residents' Committee, Inc. is seeking a Community Technician for the East Side of Manhattan. This full-time, overnight position runs Friday to Tuesday, 11pm–7:30am, with mandatory overtime.

You will support residents in moments of crisis, conduct rounds, and help maintain a safe environment. The role emphasizes trauma-informed care, de-escalation, and documentation. Training is provided; strong judgment, empathy, and calmness are essential.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Strong communication skills

Basic computer proficiency

Calm under pressure

Team collaboration

Education

High School diploma or GED

Tools

None

Job description

BRC - Bowery Residents' Committee, Inc. is seeking a Community Technician for the East Side of Manhattan. This full-time, overnight position runs Friday to Tuesday, 11pm–7:30am, with mandatory overtime.

You will support residents in moments of crisis, conduct rounds, and help maintain a safe environment. The role emphasizes trauma-informed care, de-escalation, and documentation. Training is provided; strong judgment, empathy, and calmness are essential.