Community Care Technician - Crisis Support (Day Shift)

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health and dental insurance starting –

403(b) retirement plan with employer

Tuition assistance and paid training

Sick and personal time

Job summary

BRC - Bowery Residents' Committee, Inc. is seeking a Community Technician for the East Side, with a schedule Friday-Tuesday 7am-3:30pm, in Manhattan, NY.

The role focuses on supporting individuals experiencing homelessness, providing crisis assistance, and maintaining a safe, respectful environment. The position requires a High School diploma or GED, strong communication skills, and willingness to obtain required certifications.

Qualifications

• Strong communication skills and basic computer proficiency.
• Bilingual candidates encouraged to apply.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds
• Engage residents using trauma-informed and de-escalation techniques
• Respond to conflicts, safety concerns, and crises professionally
• Screen residents and visitors while maintaining dignity and security
• Provide emergency support (First Aid/CPR, Narcan – training provided)
• Complete documentation (logbooks, incident reports, progress notes)
• Support fire safety procedures, inspections, and compliance
• Assist with meals, escorts, inventory, and facility upkeep

Skills

Strong communication

Bilingual

Education

High School diploma or GED

Job description

BRC - Bowery Residents' Committee, Inc. is seeking a Community Technician for the East Side, with a schedule Friday-Tuesday 7am-3:30pm, in Manhattan, NY.

The role focuses on supporting individuals experiencing homelessness, providing crisis assistance, and maintaining a safe, respectful environment. The position requires a High School diploma or GED, strong communication skills, and willingness to obtain required certifications.