Overnight Club Sales & Service Associate

24 Hour Fitness USA, LLC; Walnut Creek (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

24 Hour Fitness USA, LLC seeks an Overnight Sales & Service Overnight (SSO) to engage members, assist guests, and promote services in a welcoming club setting. The role emphasizes a friendly, informative experience and proactive problem-solving to uphold the company’s service commitments.

The SSO collaborates with the Sales & Service Manager, participates in commission plans, and helps maintain a best-in-class member-centric environment through daily interactions on the club floor and with new

Qualifications

• HS diploma or GED required.
• CPR & AED certification required (provided by 24 Hour Fitness).
• Must complete SSO training prior to working alone at the front desk.

Responsibilities

• Greet and assist members and guests upon check-in.
• Resolve member concerns and escalate as needed.
• Conduct daily team cleanings and maintain a safe environment.
• Provide club tours and answer membership questions.
• Promote Personal Training and other services to drive additional revenue.

Skills

Customer service

Communication

Organization

Attention to detail

Overnight shift experience

Education

High School diploma or GED

CPR & AED certification

Tools

Club management software

Job description

24 Hour Fitness USA, LLC seeks an Overnight Sales & Service Overnight (SSO) to engage members, assist guests, and promote services in a welcoming club setting. The role emphasizes a friendly, informative experience and proactive problem-solving to uphold the company’s service commitments.

The SSO collaborates with the Sales & Service Manager, participates in commission plans, and helps maintain a best-in-class member-centric environment through daily interactions on the club floor and with new