Overnight Gym Member Sales & Service Pro

Talentify; Walnut Creek (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) for the club operations team. Working an overnight shift, the SSO delivers welcoming, informative experiences, greets guests, assists with memberships, and supports a best-in-class member-centric environment.

You will engage members, guide on onboarding with trainers, promote in-club promotions, maintain clean facilities, and uphold service commitments while earning potential through commission plans.

Qualifications

• High school diploma or GED required.
• CPR and AED certification required; training provided by 24 Hour Fitness.
• 6–12 months experience in customer service preferred.

Responsibilities

• Greet members at check-in and address needs.
• Maintain relationships with members and serve as a resource for questions.
• Resolve member concerns and escalate when needed.
• Maintain clean and safe floors and locker rooms; assist with team cleans.
• Generate quality guest visits; assist enrollment and onboarding.
• Promote retail products and in-club promotions; upsell services.

Skills

Membership sales

Computer skills

Customer service

Communication

Organization

Attention to detail

Education

High School diploma or GED

CPR & AED certification

Tools

Club management software

General applications

Job description

24 Hour Fitness is seeking a Sales & Service Overnight (SSO) for the club operations team. Working an overnight shift, the SSO delivers welcoming, informative experiences, greets guests, assists with memberships, and supports a best-in-class member-centric environment.

You will engage members, guide on onboarding with trainers, promote in-club promotions, maintain clean facilities, and uphold service commitments while earning potential through commission plans.