Overnight Audit Specialist & Guest Services Pro

Main Street Hospitality, Inc.; New Port (MD); On-site; USD 23,000 - 34,000; Full time

Job summary

Main Street Hospitality is seeking a Night Auditor to support overnight guest service while balancing daily revenue reports to ensure financial integrity. You will work independently as the overnight point of contact, delivering warm service and maintaining security and smooth operations.

The role requires attention to detail with nightly reconciliations, creating key reports for leadership, and supporting front desk and housekeeping as needed.

Qualifications

• High school diploma or equivalent required; hospitality or accounting training preferred.
• Prior hotel front desk or night audit experience strongly preferred.
• Working knowledge of PMS systems and Microsoft Office tools is a plus.
• Comfort with handling financial data, reports, and guest service responsibilities independently.

Responsibilities

• Greet guests during late-night hours and assist with check-ins/outs and inquiries.
• Reconcile and audit daily hotel transactions and revenue reports across departments.
• Generate and distribute financial reports for leadership and corporate review.
• Monitor hotel systems overnight and manage safety, security, and guest requests.
• Process no-show charges, review folios for accuracy, and correct billing errors.
• Prepare guest arrival packets for the following day and communicate notes to morning staff.
• Maintain lobby, front desk, and shared spaces overnight for cleanliness and security.
• Perform nightly laundry or light housekeeping duties as needed.
• Complete any other duties requested by management to support hotel operations.

Skills

Attention to detail

Calm and dependable

Guest service mindset

Strong communication

Initiative and self-direction

Time management

Education

High school diploma

Hospitality training preferred

Accounting training preferred

Tools

PMS systems

Microsoft Office

Job description

Main Street Hospitality is seeking a Night Auditor to support overnight guest service while balancing daily revenue reports to ensure financial integrity. You will work independently as the overnight point of contact, delivering warm service and maintaining security and smooth operations.

The role requires attention to detail with nightly reconciliations, creating key reports for leadership, and supporting front desk and housekeeping as needed.