Overnight Agent Night Auditor

remingtonhotelscareers; Princeton (NJ); On-site; USD 42,000 - 60,000; Full time

Job summary

remingtonhotelscareers in Princeton, NJ seeks a detail-focused Night Audit professional to manage front office auditing, postings, and nightly backups.

You will oversee check-ins/outs, reservations, payments and guest service, ensuring policy adherence and prompt, courteous service in a fast-paced environment.

Qualifications

• Candidates should demonstrate meticulous attention to detail and accuracy.
• Strong teamwork and a proactive work ethic are essential.
• Ability to manage time and priorities in a busy hotel environment.
• Excellent written and verbal customer service skills.

Responsibilities

• Perform daily audit functions for front office and all hotel outlets.
• Review room and tax postings for accuracy; correct errors promptly.
• Back-up front office computer system and night audit programs daily.
• Rebuild front office system and related computer maintenance when needed.
• Follow management accounting and credit policies and procedures.
• Handle front desk duties: check-ins, check-outs, payments, reservations, PBX, and guest directions.

Skills

Attention to detail

Team player

Time management

Customer service

Job description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back‑up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check‑ins, check‑outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.