Night Auditor (Overnight Agent) - Part Time

remingtonhotelscareers; San Diego (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

The Remington Hotels front desk team in San Diego is seeking a diligent auditor to perform daily front office and outlet audits, ensuring accurate room and tax postings and timely handling of house charges.

This role also covers back-up of front office systems, night audit tasks when applicable, and delivering warm, professional guest service while adhering to company accounting policies and ensuring smooth check-in/check-out experiences.

Qualifications

• Focus and maintain attention to tasks, and complete work assignments on time despite interruptions.
• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team player who delivers great guest experiences.

Responsibilities

• Perform daily audit functions for front office and each hotel outlet.
• Review room and tax posting for accuracy and correct errors; ensure house charges posted accurately and timely.
• Complete nightly backup of front office computer system and night audit program daily (if applicable).
• Rebuild the front office system, reservation and related computer maintenance (if applicable).
• Follow management company's accounting and credit policies and procedures.
• Manage all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, and answering calls within 3 rings.
• Provide guests with prompt, warm, courteous, and professional directions to room locations.

Skills

Attention to detail

Team player

Flexibility

Strong work ethic

Job description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.


• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.


• Complete back-up of front office computer system and night audit program daily (if applicable).


• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).


• Understand, know and follow management company's accounting and credit policies and procedures.


• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.


• The hourly rate for this position ranges from $18.00 to $18.50.

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions


• High work ethic and self-initiative


• May be required to work varying schedules to include nights, weekends, and holidays


• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!